Twana M. James

Appointment Policy


A non-refundable deposit of at least $25 (or the cost of hair) is required to book an appointment.  Deposits can be paid via this website under the Appointments tab.  The deposit fee is not included in the styling fee.  The deposit fee is completely separate.


First time appointments must be confirmed with a phone conversation. I do not book appointments by email or text. Please include your phone number if you wish to book an appointment.


 Two consecutive missed appointments will result in permanent cancellation of services.  No shows are never rebooked. Loss of time and money is unacceptable and not conducive to a successful business.


This is a business operated by one person. I do not answer phone calls while I am styling a client.  If you call and I do not answer, please leave a voicemail including your phone number.